ExaGrid added 173 new customers in Q4 2023, including 59 six-figure new customer deals and 3 seven-figure new customer deals. ExaGrid has more than 4,100 active upper mid-market to large enterprise customers that use ExaGrid Tiered Backup Storage to prote

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ExaGrid added 173 new customers in Q4 2023, including 59 six-figure ne…

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“ExaGrid is continuing to expand its reach and now has sales teams in over 30 countries worldwide, with customer installations in over 80 countries. Outside of the United States, our business in Canada, Latin America, Europe, the Middle East, Africa, and Asia Pacific is rapidly growing. We now do 48% of our business outside of the United States,” said Bill Andrews, President and CEO of ExaGrid. “Years ago, ExaGrid realized that no vendor was building storage that optimizes backup, as they were all selling primary storage products as backup storage targets or they were selling inline deduplication appliances, which are slow for backups and restores and result in costly forklift upgrades. Backup storage has unique needs, due to large backup jobs, incrementals, synthetic fulls, backup rotation, long-term retention and many other aspects that make backup different than primary storage.

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ExaGrid’s unique Tiered Backup Storage was built specifically to improve backup performance, restore performance, scalability as data grows, security, ransomware recovery, disaster recovery and the economics of backup, with low costs up front and over time,” said Andrews. “Primary storage is not as fast for large backup jobs, is typically not scalable, and it is very expensive for longer-term retention, and it is network-facing making it vulnerable to security attacks. Inline deduplication appliances are slow for backups, slow for restores, are not scalable, and are also network-facing making them vulnerable to security attacks.” “ExaGrid prides itself on having a highly differentiated product that just works, does what we say it does, is sized properly, is well supported, and just gets the job done. We can back up these claims with our 95% net customer retention, NPS score of +81, the fact that 92% of our customers have our Retention Time-Lock for Ransomware Recovery feature turned on, and 99% of our customers are on an active yearly maintenance and support plan,” said Andrews.
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